About us

Thornbury Records is an independent record store in Northcote, Melbourne, Australia. We opened our doors in early February 2011.

Thornbury Records was born of the idea that today people listen to a wider range of music in more formats than ever before, but there will always be those of us who cherish physical music products, particularly vinyl, and the community that surrounds it.

The goal was to start a music store that embraces the music lovers' desire for exposure to large amounts of music, but encourages the connection with a physical product. We also wanted to promote local artists and the plethora of amazing releases that come from Melbourne and across Australia.

WHY SHOULD YOU SHOP WITH US?
- We are a small, independent record store and we love music!
- If it's listed on our website then we actually have it in stock. Our online inventory is synced to the physical store inventory. This means that in most cases the item will be in the post by the next business day.

PRIVACY POLICY
Thornbury Records is committed to acting in accordance with the Privacy Act 1993 and any personal information we collect from you will not be disclosed, sold or loaned to any third party not directly related to the processing of your order.

ONLINE PAYMENTS
To pay for an order you can choose PayPal, Credit Card or Direct Deposit.

SHIPPING INFO & ORDER PROCESSING
Postage for orders in Australia is charged at a flat rate of $8.95. Order as much as you like!

RETURNS AND WARRANTY
We accept returns due to change of mind within 60 days for refund or exchange. Returned items must be unused and as sold without damage to covers. Items can be returned to our shop in person or by mail, but contact us first if posting so we can help you ship it back safely. If we can confirm that you have a faulty or damaged product, we will replace or refund at our expense covering all shipping costs. Please make contact within 60 days if you think you have a faulty product. Often a record that doesn't play well is due to turntable setup and we have a lot of experience repairing a servicing turntables and we're more than happy to assist with this before shipping a return back to us under warranty. Please email us as soon as possible if you are having an issue with a product you have purchased from us.

Orders will be processed within 24 hours and almost always posted the next business day. This means that within Australia you can expect delivery between 2-5 days depending on your location.